PRIVACY POLICY

INTRODUCTION:

At Sarika Fine Jewellery ('we', 'us', or 'our'), we care about your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, make purchases, or interact with us ('Services'). 'You' refers to anyone using our Services, whether you're a customer, website visitor, or someone else whose information we collect.

website visitor, or someone else whose information we collect. We value your trust and strive to handle your personal information with care and respect. By accessing or using any of our Services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we kindly ask you to refrain from using our Services. Your privacy is of utmost importance to us.

How We Collect and Use Your Personal Information

At Sarika Fine Jewellery, we gather personal information to provide you with the best possible service. Here’s a simple breakdown of how and what we collect:

What Information We Collect

The information we collect depends on how you interact with our website and services. When we say, 'personal information', we mean details that identify, describe or can be linked to you. Here are the main types:

Contact Information: Your name, address, phone number, and email.
Order Details: Information like your name, billing address, shipping address, payment details, email address, and phone number.
Account Details: Your username, password, and answers to security questions.
Shopping Information: Items you view, add to your cart or wish list.
Customer Support: Information you share when you contact us for help.

How We Collect Your Information

We collect personal information directly from you when you:

Register on our website
Place an order
Create an account
Browse our site and add items to your cart or wishlist
Contact our customer support

How We Use Your Information

We use your information to:

Communicate with you
Provide and improve our services
Fulfil your orders
Comply with legal requirements
Protect our services and users

By using our website and services, you agree to the collection and use of your information as described in this policy. If you choose not to provide certain information, some features of our services may not be accessible to you.

Data Protection and Automatic Information Collection

Our Commitment to Your Privacy

At Sarika Fine Jewellery, we prioritize your privacy and take significant measures to protect your personal information. We use SSL/TLS encryption to ensure the safety of data transmitted between our website and you, our valued user. We are dedicated to taking reasonable precautions to safeguard your information and comply with our privacy obligations.

Automatic Collection of Usage Data

In addition to the information you provide directly, we also automatically gather certain details about how you interact with our Services, referred to as 'Usage Data.' This is collected through cookies, pixels, and similar technologies. Usage Data may include:

How you access and use our website and services
Details about your device and browser
Information about your network connection
Your IP address
Other data related to your interactions with our Services

This information helps us understand your usage patterns and improve our website and services to better serve you.

Third Party Sharing

At Sarika Fine Jewellery, we share your personal information with trusted third parties to provide you with seamless services. This includes our delivery partners to ensure timely shipment of your orders and payment gateway partners like Razorpay etc. to process your payments securely. We may also disclose your information for legal reasons, such as detecting, investigating, or taking action against potential fraudulent, illegal, or malicious activity. If you register an account, it is your responsibility to keep your credentials safe and not share them with anyone. If you suspect your account has been compromised, please contact us immediately.

Use of Cookies and Other Technologies

At Sarika Fine Jewellery, we use cookies and similar technologies to:

Provide, protect, and improve our products and services
Analyse website performance
Offer personalized content and advertisements
Understand user behaviour
Ensure a safer experience

Types of Cookies We Use

Functional Cookies: Essential for the website to work properly and provide the services you request.
Analytical Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies: Track visitors across websites to show relevant and engaging ads.

Managing Your Cookies

You can manage your cookie preferences through our website's cookie consent banner, where you can accept or reject different types of cookies. Additionally, you can remove or reject cookies using your browser or device settings. However, doing so may affect your ability to use some parts of our website or services.

Exercising Your Rights

You can exercise your privacy rights by contacting us through the details provided in our privacy policy. This includes requests for:

Accessing your data
Correcting your data
Deleting your data
Other privacy-related requests

We will process these requests in accordance with applicable laws.

Data Retention

We keep your personal data only as long as necessary for the purposes it was collected, or as required by law. The retention period depends on:

The type of data
The purpose of processing
Legal requirements

International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws. To ensure your data is protected, we use safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

Changes to Privacy Policy

Users will be notified of significant changes to the privacy policy via email (if they have provided one) or through a prominent notice on our website.

Children's Privacy

At Sarika Fine Jewellery, we do not knowingly collect personal information from children under the age of 13. Our services are only intended for adults, and we take children's privacy seriously. If you believe your child has shared any sensitive information on our website, please contact us immediately so we can take appropriate action to remove the information and ensure your child's privacy is protected. We encourage parents and guardians to monitor their children's online activities and help enforce this policy.